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To request a new password, click ‘Lost your password?’ on the ‘Log in’ page. Enter your ‘Username or email’. Click the ‘Request Password Reset’ button. You will receive a link that will be sent to your registered email address and this will allow you to reset your password.
If you do not receive this email link, please open your junk/spam inbox to check if it has been sent there instead. Failing this simply get in touch at email@example.com and we will be happy to assist.
Yes, absolutely. Please contact us at firstname.lastname@example.org so that we can update your account information and email communication details.